Psychological Safety for High Engagement

Have you ever worked in an environment where you or others held back from speaking up? Held back from sharing ideas? Held back from speaking up when you could clearly see things are going wrong? Held back from admitting a mistake? Or held back from asking a question? You are likely to have experienced a […]

Emotional Intelligence – Your Superpower in Times of Change

Let’s be honest, while life feels a lot more normal in what we call ‘post COVID times’, we are still facing a lot of challenges, in both our personal and professional environments. The crisis is not quite over and if you ask me, whilst we are learning to live with it, we are still adapting […]

Emotional Intelligence – Leading with a clear head and strong heart

Generally speaking, people don’t like to bring emotions into the workplace. Being emotional has long been perceived as a weakness, as is being overly sensitive. But here’s the thing. We all have emotions, and they impact us every day in our personal and business lives. Our emotions influence our moods and energy levels and drive our […]

Empowering Team Behaviour

When I work with teams to help them become high-performance teams, I often notice that it is the difficult conversations they are not having. It’s what Kim Scott calls ‘ruinous harmony’ that’s holding them back from having constructive debates and engaging on a level that results in high performance. Empowering team behaviour is impactful but […]

Leadership Bites: Emotions are Data

For the longest time, I thought that emotions happen to us and that they are our directive. I had been judging myself for what I felt for years and often categorised my emotions into either ‘good or bad’. That’s when I would get stuck and couldn’t move on. Susan David calls this ‘getting hooked on […]

Retention is about Leadership

‘Staff retention is our biggest focus right now is a comment I hear currently hear over and over again. And not just from HR leaders but from all levels of leadership. Whilst The Great Resignation hasn’t reached all shores globally, the challenges we are experiencing are the same: there is a war on talent, and […]

What People Need And Want

Influencing others to make a buying (or buy-in) decision has been part of my working life for almost three decades now. Learning about the different ways people prefer to interact and communicate and therefore figuring out what they need from me has helped me improve my influencing skills immensely. But knowing what someone wants and […]

It starts with trust

Did you know that 50% of CEOs worldwide consider lack of trust the major threat to their organisational growth? Yet, discussions about business growth mainly involve marketing insights, strategic market positioning, digitalisation of products and processes and sales efforts. Start with building and measuring trust, and growth will come. I was working with a business […]